ACC ASSIST

Levy Optimisation And Management Support Services Developed To Help You

No Challenge is too big, get in touch today

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CoverPlus Extra Setup

We simplify the process of converting to CoverPlus Extra, helping you understand the benefits and making the application seamless, so you can focus on what matters most.

Business Restructuring and Levy Minimization

If your business is going through changes or if you have multiple income sources, we’ll ensure your ACC levies are properly optimized to avoid double payments and save you money.

CU Code Adjustments

For businesses with partners or multiple shareholders, we help assign the correct CU codes, ensuring that everyone is paying the right levy rate for their role in the business.

Invoice Clarification and Overcharge Recovery

If you’re unsure about your ACC invoices or suspect you’ve been overcharged, we will handle the review process and ensure that any refunds are processed.

ACC Account Management

We help manage your ACC accounts from start to finish, including setting up payment plans, keeping your account details updated, and serving as your direct link to ACC. Say goodbye to admin headaches and focus on your business.

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What's In It For You?

Why Choose ACC Assist?

Specialist ACC Levy Optimisation:

We provide clear and uncomplicated information on how to pay your levies and optimize your ACC account for better savings.

Simplified Account Management:

We handle the communication with ACC on your behalf, update details, and ensure your policy is well managed, freeing up your time and energy.

Tailored Financial Protection

We work with sole traders and SMEs to ensure their earnings are protected by guiding them towards the right ACC cover for their business needs.

Efficient Handling of CoverPlus Extra:

We take over the setup of CoverPlus Extra to ensure you’re protected, saving you time and stress.

Access to Financial Networks:

If you need financial advice, we can refer you to trusted financial advisers within our network.

Don't Take It From Us!

"As an advisor, I have found working with Nat at ACC Assist extremely easy. Knowing that Nat will be looking after my clients in the future gives me confidence that should an accident occur, they will be better prepared to recover and recuperate without financial worry."
David RiddellAdvice4Life Limited
"Natalie and the team from ACC Assist has made getting our overpayments back from ACC a complete breeze. We had no idea we had overpaid so much, and when we realised it was so overwhelming to think of how we would get the money back! Then along came ACC Assist and, wow, such a painless and easy process. They just needed a small amount of easily accessible information (took me legitimately 5 mins to access) and before we knew it the refunds were processed and we breathed a huge sigh of relief. Cannot thank ACC Assist enough for making a usually painful process a breeze. Highly recommend!"
Nicole SnookNZ Tuning Limited
"ACC had wrongly cancelled my cover plus extra plan which Natalie had picked up on. She went into battle with them and was knocked back & fobbed off by ACC employees that told her 'NO' more than once. Natalie kept plugging away and ended up getting a positive result for me with ACC agreeing to reinstate my cover plus extra plan. I wouldn't have known how to deal with ACC and probably would have accepted their first decision. Natalie was pro-active and tenacious with persevering until she got a fair and reasonable outcome for me."
Scott Rowney
"When I took over my business as an invested Shareholder our ACC accounts were a shambles, there was no order to the payments which made budgeting very confusing. Natalie helped to clarify the four accounts and provide me with a detailed spreadsheet of the accounts and scheduled payments. She also gave us sound advice relating to employees vs contractors and the ACC ramifications to the business. She has liaised with ACC on my behalf and helped with setting up payment plans. This has been most helpful as I don't have the time or patience to deal with ACC."
Bluedog Construction LTD
"As a racecourse trainer we were paying astronomical ACC levies. Natalie and Clinton reduced that significantly by restructuring our ACC plans. They switched us to Cover Plus Extra and put one of us on an administration code. Natalie has dealt directly with ACC on my behalf for setting up payment plans, she found an error with their charging, she has managed provisional reassessments and cancelled accounts that were no longer required. Our ACC accounts were 100% simplified and current earller this year."
Karen ZimmermanKayzed Racing Ltd
"Natalie manages my ACC account, she receives all correspondence and forwards onto me with an explanation of what I need to do. If I am unsure about anything I contact Natalie and she has no hesitation with clarifying things for me. She has taken away the stress of dealing with ACC and I know I can rely on her to ensure everything is kept current which allows me to focus on building my business."
Jason SmartPlumbmac Limited
"I was involved in a business that grew quickly with staff numbers and adter year 1 we were hit with massive ACC levies. Natalie and Clinton came along and restructured the director accounts - they put us on cover plus extra, updated the classifcation code to be in line with what my duties are in the business and by doing so saved us thousands. Natalie dealt with ACC directly for me - she updated bank accounts, set up payment plans and provided me with a detailed spreadsheet of all our accounts which helped to make sense of everything. She had provisional levies reassessed for the business and dealt with the cancellation of an account that was no longer needed due to relinquishing all employees. ACC stuffed up by not updating the bank account on one of our CPX accounts which resulted in a cancellation, Natalie rectified this with ACC and they reinstated the account."
Karl Hofland
I was referred to Natalie to sort out my ACC world as this was all new to me. I had a few issues with ACC having incorrect information and details, which did not look good! Natalie was very prompt at taking over my case and getting this sorted. She was super-efficient and easy to talk to during this stressful time (plus saved me some money, which we all love). I highly recommend working with Natalie and I look forward to her continued help.
Heather Brettell
I have been working with Natalie to help guide my clients through the ACC process; her expertise and support have made it seamless and highly effective. Natalie's extensive knowledge in this field, coupled with her client-facing skills, have made her an asset.
Katie Williamson - Financial AdviserAdvice4Life
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FAQ's - Got Questions? - We've Got Answers

I want to go on CoverPlus Extra, Can you help me?

We sure can, this optional programme offers certainty for you as an individual and we can do this application process for you.  

We have an extensive network of financial advisers and can refer you onto one based on your individual needs and location.

We can provide guidance about lodging your claim however, if you are disputing a decision, we can refer you to a lawyer to who specialises in ACC claim disputes.

Accident Compensation Corporation is a compulsory fund that all income earning New Zealanders contribute to. If you have an accident, ACC will cover medical & recovery costs and compensate you for loss of income and fatal accidents. ACC can be a huge burden on a business so we can help you structure your accounts to ensure you receive maximum benefit for what you are obligated to pay.

In the first instance we will ask you to complete an engagement form providing some personal/business details and an ACC or IRD number. We then take over and submit this to ACC which will give us full visibility to your account/s.

We charge $199+GST per annum per sole trader or shareholder who converts to CoverPlus Extra. If we are doing a levy review for a business and no policy changes are being made to the shareholders individual accounts, we charge $199+GST.

Absolutely! We are a professional organisation, and your privacy is important to us. We will keep your information strictly confidential in accordance with the privacy act 2020.

Yes unless you nominate ACC Assist as your primary levy contact, in which case we will receive all communication from ACC including invoices, and we’ll forward the important stuff on to you.

Yes, you can, anyone can contact ACC directly to discuss their accounts however, we are experts, and we have relationships with account managers who know us and work with us to reach a positive outcome for you.

In our experience Accountants don’t always give the right advice for your situation or, when it comes to problem solving their service may not extend to dealing with ACC. By all means have a chat with your Accountant but remember their hourly rate is a lot more than what we will charge.

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