Our Process

Our Process

Need support with a claim?

We may be able to offer the assistance you need.

What we do for you

Help you understand your invoices

Query ACC about their billing process

Check your invoice is correct before you pay it

Check for over charges, reassessments, and refunds. ACC don't always get it right so we will keep them accountable

Check your CU code is correct for your business activities

Be the link between you and ACC – we will act on your behalf, so you don't need to deal with them

Problem solving

Manage business restructures and changes to your ACC programme

Set up payment plans

Minimising ACC levies from multiple income sources – ensure ACC aren't double dipping

Save you, time, money, and stress

Best of all we take the stress and hassle away from you. We are here to support and help you understand your ACC accounts. As business owners ourselves we are on your side.

Let’s be honest, who has the time or patience to deal with ACC… We do ... so you don't have to!

Ready to get started?

What our customers say...

Working with Nat gives me peace of mind that my ACC levies are paid up to date and I am charged the correct amount. I have so much admin to keep up with, being able to pass this on to an expert frees up my time so I can focus on what I want to do. It’s great to have access to someone if I have any questions without having to wait on hold with a call centre. Something less on my to do list and Nat is a pleasure to deal with. I highly recommend her services to anyone who has to manage their own ACC or for a business with employees.

Sophie Vincent
Lewis Insurance Brokers